Why can’t I play special level 21

Hello @donnv🤗 A Warm Welcome to our sweet King Community!

What you are playing now is called "Adventure Path", a special series of levels that is not the part of regular map! I do not know much about it as I did not have it in my game!

I have noticed that you are playing the game in "landscape" mode! Did you try to turn your device to Portrait mode and see if it works?

Did you make sure that your game App is updated with the latest version?

Also, please try logging out of the game -- closing the App -- restart your device after shutting it down for few minutes;

If nothing worked, what you have stumbled on is must be a glitch! I cannot report to our Community In-charge as they won't be here until Monday. Hence, I would suggest you to contact the King Player Support team and send them a complaint.

• Click on the Pink Cogwheel you see on the game map screen;
• Click on the ? icon in Settings window;
• Scroll down to "Events" and click on it;
• Check if you can find "Adventure Path" in the given list.
• If the option isn't there, select any other event and click on it to open;
• Now, scroll down all the way and click on "Contact Us";
• Fill the form and send complaint.

** You will be receiving an automated email. Send a reply to it immediately and explain the issue and provide the screenshots also.

Hope the issue will be resolved and you will be able to play the game again soon🤞