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I'm playing via the app on a Chromebook, and since this afternoon I can't get past the initial screen. The game loads, looks normal, and then greys out and is unplayable. I updated the app and rebooted the Chromebook, but no change.
Hello again @HF1,
I am very glad to know that the screen became normal and you are able to get back into the game🤗
Keep Crushing & have a wonderful rest of the day🍫🍫
Update: there is a tiny Back button on the top right of the app screen. When I clicked this, returned to the initial screen and then clicked Play, the map screen loaded normally. I've tried this a few times, and it fixes the greyed-out problem every time.
This is the full screen:
Playing through the app bypasses the browser.
Hello @HF1🤗 A Warm Welcome to our sweet King Community!
I am very sorry to hear that the game is not working on your Chromebook😕
I am not familiar with Chromebook!! You said you have the App version of the game!
Do you have a "Browser" on your Chromebook? If so, can you try and see if you can open the game through the browser?
Please reply back by typing in the blank box given below🍫🍫
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
