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I was already collecting purple stars, I was at first place, had a lot of them and I got strange restart of the app, so I open again and there are no stars anymore… can anybody tell me what to do? It looks like I cannot even collect it anymore, pop up with stars is not there…
I am not sure you'll get much help here. Two possibilities: Either send a reply to the automated email. That helps with most queries but I don't think they will really help you with this. If you live in a participating country and don't have the leaderboard in your game then something went wrong and the only way to fix this might be to uninstall and reload the app from the app store. If your game is saved then so will your gold and progress but you would lose your boosters and lives from friends if you uninstall the app. I read somewhere else that it worked for someone else, but who knows. There are just so many glitches in Candy Crush.
This may be a far shot, but did you at any time in the past week or so change the date on your device while playing the game? I've had live events disappear on me when I did that and then they never reappear. On the other hand, there are several posts about the event missing, and of course King have mentioned in their Terms and Conditions that some players may not get the event, so there probably then really is nothing you can do.