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Why do ads keep freezing? The app is updated. Losing boosts and lives because of it. Thanks
My player ID is 1218831524. I’m playing on iPhone 14.
My internet connection is fine, it also happens even on different wifis and has even just happened on 5g. I have restarted my device. Thank you for your help.
I'm so sorry to hear that the ads keep freezing for you. In order for me to investigate this, would you be able to send me your Player ID and let me know what type of device you are playing on?
I would also recommend trying to check your internet connection and trying to restart your device and see if that helps 😊
Hi and Welcome to the King Community
Thank you for reporting. in the meantime please force close the Apps and log in again
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I just purchased a gift card and redeemed it and I cannot find my rewards.
How can I win money from this game
After playing for 13 years every day I really want to tell you what I don’t like…. When I earn a reward, for example 5 minutes a piñata, I really want to have it 5 minutes!!!! But the game begins to ask me lots of things, offers me all kinds of special offers and when at last I can start allready at least 40 seconds are…
Playing for 13 years every day I really want to tell you what I DON’T like…
when I logged in I got a pop-up saying I’d won boosters, this was followed by a pop-up saying I’d won 20 gold bars. I pressed claim for both but didn’t receive them. Anybody know what these were about?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
