Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello Jeff π€ A Warm Welcome to the King Community!
There is a glitch with the Keys!
The game Studio is aware about the issue and they are working on a fix! But, it might have been delayed as they were not working over the Easter Holidays!!
Please bear with us till we give you an update ππΌ
Hello @callirhoepπ€ A Warm Welcome back to the King Community!
I am sorry to hear that you are experiencing the issue with the keys!!
As I mentioned above, the issue with keys was reported to the Studio, and they are working on it! But it looks like it's going to take a while! One of our Community Managers found a trick that will help usβ¦
This is tipΒ β> Check the candy shapes inside the key ring hole as this matches the candy shapes that the keys should be matched with, instead of the colors of the keys which can be unreliable.
I tried this trick and it does helpπ€©
Please let me know if it worked out for you or notπ