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Answers
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Hi Parv- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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I paid for the piggie bank in bubble witch 3 but did not get my gold bars. Also, the piggie bank did not empty so any stars I earn are going to waste. But you took my money. Can someone fix this please. I emailed twice (included the screen shot of the transaction) but have received no response. Thanks.
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Hello @Iamkitty, and welcome to the community! What was the merchant you purchased the item from (e.g. ITunes App Store or Google Play)? In order to get a refund for your purchase, you must contact the merchant (not the seller) directly. To do this, open the receipt in your email or purchase history and click on something called "Report a Problem." follow the instructions from there, and this should solve your problem (however, you may have to wait several days before the refund to get through to your bank). I hope this helps you, and have a wonderful day!
