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Hello @minnaj๐ค Good Morning!
Then, I would recommend you to contact King Player Support team and report the issue. I will also report from my side to our Community In-charge. But, they can only check it on Monday!
It looks like you are using Android device. But, the new format in the Help Center does not give us the option to send a complaint for this particular issue.
Hence, I would suggest you to use this link (click on the Green letters) โ>
While filling the form, please make sure to
You should hear back from an agent soon (max 72 hours)!
Hope you will receive help quickly and the glitch will be cleared soon๐๐