I got a new phone and lost my progress. It started me from the beginning.

Kimiko_Ward · August 2017

I got a new phone and lost my progress. It started me from the beginning. How do I get back to the level I was on?

Tony_Mc · August 2017

Hi Kimiko Ward,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards,

Tony - King Care Team

Thelmatootie · April 12

I I have a new phone and I can't reach my levels 8049

kiara_wael · April 12

Hi and Welcome to our Community

Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.

Answers