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I got a new phone and lost my progress. It started me from the beginning.

Kimiko_Ward Posts: 2

Level 1

August 2017 edited April 12 in Support

I got a new phone and lost my progress. It started me from the beginning. How do I get back to the level I was on?

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  Tony_Mc Posts: 4,138

  August 2017

  Hi Kimiko Ward,

  Thank you for posting this here on King Care.

  I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

  Kindest regards,

  Tony - King Care Team

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  Thelmatootie Posts: 5

  Level 2

  April 12

  I I have a new phone and I can't reach my levels 8049

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  kiara_wael Posts: 155,852

  April 12

  Hi and Welcome to our Community

  Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.

  
  

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