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My account was deleted

rtrimble4
rtrimble4 Posts: 5

Level 2
in Support

And I was in 2nd place e in the 1st round k oxk outs . But account seems to ha e just disappeared while I was playing all my info gone like I never played

Answers

  • kiara_wael
    kiara_wael Posts: 159,410

    Hi and Welcome to the King Community

    Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

    You can also email them from here:

    https://soporto.king.com/contact
  • rtrimble4
    rtrimble4 Posts: 5

    Level 2

    I've tried and I'm not.getting anywhere but it doesn't matter because I won't ha e ti e to catch up I. The tournament so I just want peo people to know.if the are passing to may levels candy crush can delete your account your account like you never played

  • PummyRaj
    PummyRaj Posts: 45,123
    https://community.king.com/en/candy-crush-saga/discussion/comment/3037831#Comment_3037831

    Hello @rtrimble4🤗 A Warm Welcome to the King Community!

    I do not think that it is Candy Crush team (King) that has deleted your account!!

    By any chance, did you accidentally click on "delete account" icon? Even then, it would take some time to delete your account!!

    What did you mean by "my info gone"? Are you not able to log into your game anymore? Can you please explain a bit more?

    It is like you said above… we can warn others if we explain what to look for!!

Hey! Would you like to give us your opinion?

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