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My all star competition it disappeared of my game ... Happened with someone else ?
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I didn't read the rules and mine was taken way because I broke one. So mine was my own fault.😭
i had a similar issue as well as others. I quit.
That's what happened then. I tried it at the same time a couple of times. I was on multiple devices but not playing them at the same time. I switched when I needed lives or boosters.
Thanks @Pyrolight now I know.😊
I'm glad King can track it now. It came back to my other account and I see a couple players scores have remained the same.
@FluffyDinosaur Pryrolight found out why so disregard my question. I didn't read all the rules so it's my own fault.😭
4.6.7 Simultaneously playing the same instance of CCS or the Tournament on multiple devices or multiple tabs in a browser; and/or
4.6.8. Taking any action or engaging with the Tournament in a manner that would be reasonably considered against the spirit of fair play.
4.6.7 would be it.
I have a question for you @FluffyDinosaur. I signed in on a different device, my tablet and this popped up.
I don't know what I did that was against the rules? I did try playing a new level on two devices at the same time to see if I'd get 30x on both devices. It didn't so I went back to one device. I did alternate play between my phone, tablet and old phone for lives and different booster being available. I sent a reply and ask if they would inform me on what I did wrong because I don't know what I did. 🤷 If I get an explanation I'll let you know.
So…I logged in on my phone, the device I used for most of my play and this popped up.
Ha ha ha...Which is it? I'm getting mixed messages.🤷
"We detected that some activities on your account have broken some of our All Stars rules and your account can no longer participate in All Stars."
or
"Hurry! Time's running out on Round 1."
Hi GiiihMiller, just wanted to check also - did you try the steps suggested to you earlier? Please try restarting the game and the device, and also playing a level. If so, please also try to log in and out of the game. Let me know if that doesn't work 😊
Hi everyone,
Really sorry to hear about both of these issues!
GiiihMiller, to contact Player Support you can go into your game and press the "?" button 😊 I'll also escalate this to see if we can help you out.
Kerrie, thank you so much for sharing. I'll share this with the team too.
That is shocking @Kerrie and as Pyrolight said the fact that you are receiving a 'Thanks for playing' pop-up whilst there are still hours to go is… I am lost for words actually.
I really think you should highlight this obvious error to Player Support. It would be interesting to see their response.
@FluffyDinosaur can you please bring this issue to the attention of the Game Team. No one should be receiving a thanks for playing message whilst the Round is still active.
… Didn't even see that when I replied… wow… you really did get tossed… it is like the event ended for you this morning not tomorrow like it should…
Wow… just wow I was right to be concerned there were so many complaints on a Monday.
Not relevant anymore.
@Alienscar do you know or have a suggestion?
Look what I just got @Alienscar
If I didn't make it to the final how do they explain this?😡🙄
How I can contact the correct support?
Haha @Kerrie reminds me of that saying if it weren't for bad luck I'd have no luck at all.
Thank you dear @Alienscar🥰
Just my luck it would be the account I'm in first place.🤣😢🤣😢 This is what's known as "Kerrie Luck".🙄🤭
Hi @Kerrie I am so sorry to see that this has happened to you.
QueenB isn't around at the moment and the Managers standing in are @FluffyDinosaur @LoFiGummy @Snow_Rider
This is a long shot but you might want to try Player Support. I have seen a few posts from other people that have lost their leaderboard say that Support has actually managed to help them.
Equally I have seen many posts saying the opposite though.
@GiiihMiller I wish I knew but I have no idea.😭
What we can do? Or we will lose the process?
Long time bug. All Stars seems to have made it worse though.
Unfortunately I couldn't take a photo because I didn't think it would disappear. But I realized that you had 610 thousand purple bullets, I had 620 thousand and on both accounts the event disappeared.
Attention all Candy Crushers - in celebration of Candy Crush Saga reaching the 21,000 level milestone - for this contest you must replay your most recent milestone and win it with 3 stars (gold or sugar - it doesn't matter) 👉RULES: Post a screenshot of your game map, showing your avatar and where you currently are in CCS.…
Hello Candy Crushers! ❄️ Just in time for the holiday season - Candy Crush Saga has once again reached another amazing milestone! This time it is Level 21,000!🎉 For those players who have reached this magnificent milestone, please post below a screenshot of your game map, showing your avatar and that you have reached (or…
Win a year’s supply of Gold Bars Get ready to end the year with a bang. Winter Cup is back and it is bigger than ever. This is the main tournament of the season and the prize is one players wait for all year. The top champions in the Final will win 100 Gold Bars every month in 2026. That is a whole year of Gold Bars.…
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…
👨👩👦👦 New to the Community? Register HERE in just 2 seconds. National Day and Flag is very important for every Nation. So let us take some time to remember and value our Nation this month of September. To participate let us know where you are playing from: Your Country or region Share the image of your country's or…
I got a candy crush gift card for Christmas so I created a king account in order to use it. After I created it my game changed, the winter cup wont show up after I qualified for knock out round, I have more power ups, more gold bars, my pin/sticker collection is different, and I have more friends. I’m just so confused and…
In Windows, it is impossible to Invite Friends - when click Add spear message: „It's not you, it's us! ... try again ..."
Olá, Tive um problema de sincronização entre o meu telemóvel e o tablet. Eu já tinha completado alguns níveis no telemóvel, mas o jogo ainda estava aberto no tablet e os níveis foram jogados novamente, gastando barras de ouro desnecessariamente. Por causa disso, perdi 10 barras de ouro. Podem, por favor, verificar esta…
Comprei hj um combo de 5.50 e não recebi nada até agora minhas recompensas não chegou na minha conta
