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Competition It disappeared
Comments
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How I can contact the correct support?
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@Alienscar do you know or have a suggestion?
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Not relevant anymore.
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… Didn't even see that when I replied… wow… you really did get tossed… it is like the event ended for you this morning not tomorrow like it should…
Wow… just wow I was right to be concerned there were so many complaints on a Monday.
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That is shocking @Kerrie and as Pyrolight said the fact that you are receiving a 'Thanks for playing' pop-up whilst there are still hours to go is… I am lost for words actually.
I really think you should highlight this obvious error to Player Support. It would be interesting to see their response.
@FluffyDinosaur can you please bring this issue to the attention of the Game Team. No one should be receiving a thanks for playing message whilst the Round is still active.
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Hi everyone,
Really sorry to hear about both of these issues!
GiiihMiller, to contact Player Support you can go into your game and press the "?" button 😊 I'll also escalate this to see if we can help you out.
Kerrie, thank you so much for sharing. I'll share this with the team too.
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Hi GiiihMiller, just wanted to check also - did you try the steps suggested to you earlier? Please try restarting the game and the device, and also playing a level. If so, please also try to log in and out of the game. Let me know if that doesn't work 😊
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I have a question for you @FluffyDinosaur. I signed in on a different device, my tablet and this popped up.
I don't know what I did that was against the rules? I did try playing a new level on two devices at the same time to see if I'd get 30x on both devices. It didn't so I went back to one device. I did alternate play between my phone, tablet and old phone for lives and different booster being available. I sent a reply and ask if they would inform me on what I did wrong because I don't know what I did. 🤷 If I get an explanation I'll let you know.
So…I logged in on my phone, the device I used for most of my play and this popped up.
Ha ha ha...Which is it? I'm getting mixed messages.🤷
"We detected that some activities on your account have broken some of our All Stars rules and your account can no longer participate in All Stars."
or
"Hurry! Time's running out on Round 1."
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4.6.7 Simultaneously playing the same instance of CCS or the
Tournament on multiple devices or multiple tabs in a browser; and/or4.6.8. Taking any action or engaging with the Tournament in a manner
that would be reasonably considered against the spirit of fair play.4.6.7 would be it.
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