Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @Holly_Belle_2010🤗 A Warm Welcome to the King Community!
Unfortunately, this is one of the glitches some players are experiencing! Right now, there is nothing you can do but replay the level 🙃
But, if you can tell me which level it is and provide a screenshot, I will be able to report to our Community In-charge and they can send it to the game team to check.
To reply back, please type below🍫🍫
The number of moves you have to complete a level isn't the same thing as the physical moves that you make @Holly_Belle_2010
If you let chocolate (for example) multiply too much it can take over the board resulting in you not being able to make a move to match candy even if you have moves left.