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Hello @Nima3839 Yes, this community is a complicated place!
To get information on restoring a previous account and report an error message the best place to post is as a question in the Support Forum. The Support Forum can be found if you look at the top of this page, the green circle with the ? symbol.
A lot of players have reported error messages from King's servers, which seems to be an ongoing issue with some users. This page below may be some help, as it depends on what device you are playing.
To restore a previously saved game try this info:
If none of this is answering your question then please contact player support. You can do this here:
Which address should I come to?
I've been searching the site for a long time, but I can't find any information about restoring the previous account or why King's server gives an error. No one answers.
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
I've been crushing candies for 4-5 years (Level XXXX+), and one thing we ALL miss is a quick way to chat with FRIENDS while playing! **The Idea: Friends-Only Direct Chat** - Tap Friends tab → See online friends → Quick chat bubble: "Send lives + message!" - Example: "Good luck on 15k! 🔥" while sending 5 lives. Or "Tip: Use…
Hi King Team & Candy Crushers! 👋 I've been crushing candies for 4-5 years (Level XXXX+), and one thing we ALL miss is a quick way to chat with FRIENDS while playing! **The Idea: Friends-Only Direct Chat** - Tap Friends tab → See online friends → Quick chat bubble: "Send lives + message!" - Example: "Good luck on 15k! 🔥"…
This is happening a lot. Anyone else?
