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Hello @Nima3839 Yes, this community is a complicated place!
To get information on restoring a previous account and report an error message the best place to post is as a question in the Support Forum. The Support Forum can be found if you look at the top of this page, the green circle with the ? symbol.
A lot of players have reported error messages from King's servers, which seems to be an ongoing issue with some users. This page below may be some help, as it depends on what device you are playing.
To restore a previously saved game try this info:
If none of this is answering your question then please contact player support. You can do this here:
Which address should I come to?
I've been searching the site for a long time, but I can't find any information about restoring the previous account or why King's server gives an error. No one answers.
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
Hello Candy Crushers - I know it may be hard to believe, but Candy Crush Saga has reached another milestone - Level 16,000!🏆 Time sure flies when you are having fun! So come join your friends and celebrate this latest milestone by posting a screenshot of your game map showing your avatar and that you have successfully…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
This is happening a lot. Anyone else?
