Facebook Issue - Cannot connect / Wrong Email and/or Password ⛔️Reported ⛔️

kellyhukill · May 17

ok thank you.
yes I learned the hard way not to delete and reinstall the app

PummyRaj · May 17

https://community.king.com/en/candy-crush-saga/discussion/comment/3062664#Comment_3062664

Oh, no!! I am so sorry to hear that! You must have lost all your boosters and lives received from your friends which are not reimbursable😕

lfeng8k · May 17

I’m having the same problem. I had to reconnect with Facebook every time. So I thought I would logout but it won’t let me log back in. It says it’s the wrong email and password combination. I’m back on Level 2 from 12769. Please help.

PummyRaj · May 17

https://community.king.com/en/candy-crush-saga/discussion/comment/3062532#Comment_3062532

Thank you for replying back @HeH

Like I said above, others players are also experiencing this issue and the glitch is in the game itself.

Hence, please do not reinstall your game and wait for the glitch to be fixed🍫🍫

PummyRaj · May 17

https://community.king.com/en/candy-crush-saga/discussion/comment/3062676#Comment_3062676

Thank you for reporting @lfeng8k🙏

Like I have mentioned above, please do not reinstall your game. Once the issue is fixed, everything will get back to normal.

angelacpht · May 17

Thanks!

PummyRaj · May 17

https://community.king.com/en/candy-crush-saga/discussion/450605/cannot-login-to-candy-crush-saga-with-fb

Hello @sumatra22🤗 A Warm Welcome to the King Community!

That is not a glitch on your side as some others are also experiencing the same issue! I have reported this issue to our Community In-charge. They will be informing to the King team tomorrow to take a look at the issue!

But, I am sorry to know that you have already reinstalled the App! Unfortunately, the boosters you have lost won't be reimbursed!!

Which device are you using?

If you have any other questions, please type below🍫🍫

PummyRaj · May 17

https://community.king.com/en/candy-crush-saga/discussion/450537/lost-connection

Hello @luc75015🤗 A Warm Welcome to the King Community!

Can you tell me which device you are using?

What you are experiencing might be one of the glitches that few other players are experiencing in their game.

Please do not reinstall your game but, wait until the glitch is fixed. We will update you on the glitch.

To reply back, please type below 🍫🍫

sumatra22 · May 17

I play on my iPhone, but I realized I deleted candy crush friends not saga, so at least there is that! I was so frustrated I didn’t pay attention to which app I picked!

PummyRaj · May 17

https://community.king.com/en/candy-crush-saga/discussion/comment/3062755#Comment_3062755

Thank you for the update! But, I am sorry that you lost the boosters in Friends Saga!

Hopefully, the glitch will be looked at and the fix will be sent soon🤞

Facebook Issue - Cannot connect / Wrong Email and/or Password ⛔️Reported ⛔️

Answers

Categories