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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I'm at level 15000 and mostly play on my iPad. After the profile picture, 14000 banners and friends were gone, I updated my login details. I logged out on the iPhone and logged in again, I stay at level 1, but the banner 15000 is there! At level 1!
Hello @NiFu🤗 A Warm Welcome to the King Community!
I am glad to know that the pesky issue has been resolved and you are back in the game!
Enjoy your game & keep crushing🍫🍫
yes i get help from the Support and the Problem was, i had have 2 Login Mails. The Synchronisation didnt work. I deleted 1 Mail login. Now everything is ok.
Hi NiFu,
I'm sorry it has taken us a while to get back to your but just wanted to check according to your last message, has the issue been fixed? Is your avatar back and are you able to connect to Facebook and see your friends?
My Banner is now again away. I wrote 10 Mails to Support! I dont get help
I send 10! Mails to Support but no answere
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
ok, Banner erscheint nun doch nach dem schließen des Spiels
I don't know how many times I've asked for help on all channels, but nothing happens! Still profile picture gone, friends gone, no Facebook login possible. I just passed level 15000, but still didn't receive a banner or reward. I find it really sad that you don't get help.
thank you, yes i wrote some Mails and aswered that i dont get help
Hello @NiFu You have done the right thing here starting your own new post on this. It is more likely to catch the eye of the moderators than adding a comment to an existing post, which is probably why your other posts did not get answered.
I can see your problem, though unfortunately I myself can't help as I don't understand how the game works on Facebook. Let me try to tag @QueenB and @PummyRaj for you on this one. They won't be back until after the weekend though.
With your emails to Support, did you try to always reply to the emails you got? It is best to reply to each email stating that the answer was not helpful, rather than creating a new enquiry.
I hope you will get some help soon!
I have written to support and in the community countless times. But I don't get an answer. This isn't funny anymore. Since the last update I have lost friends, banners, profile pictures and the ability to log in via Facebook. Despite the new update, everything still doesn't
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Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
