The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
So go to questions in your game find a topic close. Select that then on that page it brings you to go all the way to the bottom you'll see contact us. Fill out the littles boxes. They will email you promptly. Then at that point you can email with them even send screen shots. They will do everything in their power to help. If nothing else they will try to compensate you to try and help with your frustration. hang in there