Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Have you got the new Help A Friend feature in your game @lonely_123
If you do please note that just because you have the feature it doesn't mean you will receive any help.
If you have the feature and use it then a friend will have to complete a hard level of their own. If they complete the level you will receive boosters for use on the level you are stuck at.
Sending a help request to a friend doesn't mean they will help you though as it is their choice.