Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
What's happening in Candy? 🍬
 ❄ Candy Holiday Season ❄ - More info HERE
 👽 Astros vs. Aliens - How does it work? - More info HERE
 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

ISSUE WITH FRIENDS RECEIVING LIVES

NippiCak
NippiCak Posts: 10

Level 2
in Discussions

Hi all,

I'm new here but not new to the game. My account is linked to my Facebook to log in and I have friends on my friends list that are both linked via their Facebook accounts and just set up via an email address.

For around 2 weeks my friends that have accounts set up/logging in with an email address are not receiving any lives I'm sending. I'm still able to receive lives from them.

I have no issues in my friends receiving lives whose accounts are 'log in with Facebook' accounts.

Feedback from the friends that are not receiving lives are the same - My account in their friends' list shows my name with no profile picture, it also does not show my levels. They tell me it sometimes loads to a cartoon pic of a cat smoking a pipe (Just a game generated image) and never shows my Facebook profile picture.

It's frustrating to say the least, I enjoy sending my friends lives to help them - they're heavily into the game and one of the main reasons I joined is to help in their game journey and send lives/help. I'm considering just quitting the game.

I've tried logging out and back in, tried uninstalling and reinstalling, to no avail.

Can anyone help/has anyone experienced similar?

Thank you!

Nik

«13

Comments

  • Estella8
    Estella8 Posts: 36

    Level 3

    I'm having the opposite problem I think. I can send my friends lives ( I'm assuming they are recieving them) but I have not recieved any in a week. They have been playing everyday. Ethier they are ignoring me. Mabe they have the same problem since their card shows no lives sent, for any of them. Mabe they are bots…I hate wasting my time sending lives if no one is recieving them. If they are bots why keep them? It isnt as if I could ask them if they are real or bots. That would be werid.

  • Alienscar
    Alienscar Posts: 16,461

    Hello @NippiCak and @Estella8 I can't decide myself if there is an issue with lives being sent and requested or not. Sending lives manually by clicking on our friends avatar seems to work, but life requests seem to be having issues.

    Please have a look at the discussion linked below.

    https://community.king.com/en/candy-crush-saga/discussion/453812/life-requests-and-sent-lives-test

  • NippiCak
    NippiCak Posts: 10

    Level 2
    https://community.king.com/en/candy-crush-saga/discussion/comment/3084670#Comment_3084670

    Hi Estella8,

    My friends are definitely not bots as one's my mums account and one's my work colleague/best friend. I've asked others if they're receiving lives from me now as I think both of my mums accounts (One via FB, one via email) are now not receiving lives 😓.

    Fingers crossed whatever is happening gets an update soon and stops!

  • NippiCak
    NippiCak Posts: 10

    Level 2

    Hi Alienscar,

    I can click to send lives and it says 'life sent' and I can also accept a send life request but neither are reaching the recipients sadly. 😔

    Thank you for the link and for commenting!

  • Alienscar
    Alienscar Posts: 16,461

    Hello @NippiCak would you mind adding me to your game using the link below? I just want to see if I can receive life requests from you. It is not a problem if you don't want to.

    https://ccs2.play.king.com/6Rar/Invite?id=12&params=%7B%22coreUserId%22%3A%2212313833671%22%2C%22actionCode%22%3A%22889737285%22%7D

  • christinewupp
    christinewupp Posts: 9,832
    edited June 11

    Being off my home wifi yesterday I wonder if many of these lives problems are part of the greater problem of ongoing connection errors.

    Here I was on an unreliable, overused open wifi system:

    That is the first friend on my list, @Alienscar:

    IMG_4463.png

    The others also give me this info:

    IMG_4464.png
    IMG_4465.png

    It's all down to the connection. Candy Crush is excessively data hungry and it's getting worse with every update. It just doesn't work unless you have a reliable fast broadband connection.

    Did we ever find out if every player gets the Sneaky Melon Duck? Or is it just those of us who linked through this community? I only get it for the first player in my list.

  • NippiCak
    NippiCak Posts: 10

    Level 2
    https://community.king.com/en/candy-crush-saga/discussion/comment/3087042#Comment_3087042

    @Alienscar Just accepted invite and also sent/requested lives. 😁 Fingers crossed

  • Alienscar
    Alienscar Posts: 16,461

    Hi @NippiCak is this you?

    Screenshot_20240611-112504~2.png

    I have just sent three lives. Please let me know if you receive any of them.

  • NippiCak
    NippiCak Posts: 10

    Level 2
    https://community.king.com/en/candy-crush-saga/discussion/comment/3087179#Comment_3087179

    Hi @Alienscar this is me but my profile pic should be different (Just a pic of me in a dress from my FB account).

    I've not received any lives yet 😥

  • Alienscar
    Alienscar Posts: 16,461

    It is a shame to hear you haven't received the lives sent even after I have received a request from you

    Don't worry about your avatar as people's avatar quite often don't appear as they should

    For instance this is my game avatar, but I am fairly sure no one has ever seen it.

    Screenshot_20240611-135103~2.png

    Just to let you know, I have received another life request from you and sent another life.

    Screenshot_20240611-135155~2.png

Hey! Would you like to give us your opinion?

Categories