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No extra moves

karen490
karen490 Posts: 3 Newbie

When I run out of goes on a game it usually asks me to watch a video for extra moves . It just shows the little circle going round as if it's trying to connect but nothing happens. Also does the same when I click for the shop. Very frustrating as I often only need one more go to complete the level. Any advise please. I'm playing on a Samsung phone as always .

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