Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info
Here
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
That doesn't help any of us. This is a King issue. KING needs to fix this asap. Not 2 days from now but 2 hours ago. This company is shameful and so are their schemes.
I've tried all the troubleshooting steps and still not connecting to the store. Lost my place in a match so lost out on possibly winning.
Tried all the trouble shooting & I also can not connect to use my good or rewards to conitue
Unable to connect to the app store when they gave me a special candy for 30 minutes & did not get it. This is now on 2 devices I
Am playing on. Not playing anymore till you fix it cause can no longer compete in competitions or get my special rewards when I earned them fix it please