Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi everyone,
We’re aware that Candy Crush Saga is currently experiencing downtime. Our team is actively working on resolving the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience. In the meantime, Please do not reinstall the game app, as this will not resolve the issue and could lead to data loss.
We’ll keep you updated on our progress and let you know as soon as everything is back up and running.
Thank you for your understanding!
Hi and Welcome to the King Community
Thank you for reporting , Ill pass this feedback to the game team , In the meantime
Please Check app update - Log out game - Restart Device - Open game and Log in.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
Hi and Welcome to the King Community
Thank you for reporting , Ill pass this feedback to the game team , In the meantime
Please Check app update - Log out game - Restart Device - Open game and Log in.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!