Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @Kofoworawealth here is an explanation on the lack of the ability to watch adds, provided by @Sukanta_Biswas
We are very sorry that you are missing the ad video feature. Actually this feature is controlled by test group which is fully automatic so manual control is not possible in such cases.Moreover this type of feature is not permanent i.e. you can miss the feature anytime and get back the feature again after a certain period of time.Always keep the game app updated and keep playing the game, hope you get your favorite feature back soon.
If you have any other questions let us know and we will try to help you with the correct information.
@christinewupp @Alienscar @PummyRaj might be able to give you assistance
Hello @johncsres welcome to the community. Here is a thread where you can tell us where you are from and put a picture of the flag of your country, and you will receive a special badge. Click on the link below to respond .I'm playing from USA
@benardmulwa welcome to the community. We are happy you joined.