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I made a purchase today and I got a popup that there went somthing wrong and that there no money was taken from my bank account. So I did the same again. I wanten to by golden bars for 2.99. At the second time I got the same faalt anouncememt. So I checkt my bank account and there was taken two time's 2.99 euro of, of it. But the purchase want sucsesfull. So I list 6 euro and misted extra golden bars and all my powerups. But how can I get my money back.
Hello @GerdadeBruin🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with the purchase in your game!
I am assuming that you are using a mobile device to play the game/for purchases. For that rest of the amount, I would suggest you to contact the Customer Support directly from your game by following these steps⬇️
Hope everything goes well and you will receive rest of your money quickly 🍫🍫