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There is a glitch where you can collect the season pass rewards again and again when you complete a level or when you restart the game and when you came back to play menu fix it KING asap
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Hi Wendy,
Apologies for the delay in responding to this! I'm really sorry to hear about what happened during your event. It sounds incredibly frustrating, especially when you were close to winning those 1500 gold bars! I reported this issue to the studio who is looking into it and making some improvements to ensure it won't be happening again. In the meantime, thank you for your patience, and we hope this won't affect your next challenge.
I understand it might feel very unfair that this caused you to be removed from the event, but unfortunately I'm unable to offer any compensation for this issue.
Please don't hesitate to reach out if you need any more help.
Hi Christine, thanks for tagging me! I'll take a look at it and get back to you and Wendy shortly
Hello @wendygrieb . You probably would have been better opening a new discussion or better a question in the support forum with this, as it does not relate to the glitch discussed in this thread.
But I have found your post so I will try to answer you here:
What happened to you is one of the most horrible and unfair occurrences in the game: Because you were doing so well you had lots of win streak boosters and you may also have played starting boosters and these blocked the few possible moves on the opening board causing an instant fail.
This is a problem that needs addressing and this level should be reported so that starting and win streak boosters are disabled for this level. I will try to tag @FluffyDinosaur here and explain what happened:
This is the level. It is possible to play all three starting boosters, including a colour bomb and a coconut wheel.
This is the starting board.
As you can see there are only green candies. If a coconut wheel and a colour bomb were to be placed on this board to replace the candies in the middle row there will be no possible move and this will cause an instant fail. There is a top win streak that automatically adds two colour bombs to our starting board. On a board like this if there are three colour bombs and a coconut wheel replacing the green candies no amount of reshuffling can create a possible move and any player will automatically fail. Please could this level be reported as starting and win streak boosters need to be disabled for it. Is there any chance of Wendy receiving some compensation as this is an error caused by a faulty level and being kicked out of Candy Royale like this is really unfair @FluffyDinosaur ?
Not sure if I am in the right place.
I was playing the Event for passing a bunch of levels on your first try (top Tier) for the possibility of winning 1500 gold bars competing against 99 other players to complete 20 or 25 levels (I think, I can't see this event in my event tabs ant longer) I was one level away on 10,934. On that level after I opened it, I was booted out! Before I had made any moves a banner came up and basically said "sorry! there are no more possible moves". Why did this happen???? How is that possible? So I lost out in the contest and am starting at the bottom tier the next time around.
Just thinking in this case
I'm not sure about this analysis @SubstitutePyrolight . In fact I think a lot of players used to spend money on the gold pass because of the Season pass glitch. I wondered if King were deliberately ignoring it because it was making them money from players who would otherwise spend nothing at all. It will be interesting to see how many of my friends at the top of the game will stop playing soon because they have run out of gold. There is no way all those players taking advantage of glitches would ever spend money on the game instead. They'll find something more fun to do than grind through one level in two weeks.
To be fair, that glitch gave players free stuff, thus that means less money for King = Fix now :D
Yes @Alienscar and all done in the blink of an eye. Would be nice if @kdies replies to others comments instead of just clicking the haha response. They only joined the Community to report the little fault, so it all seems a bit sus to me.
Funny how King remidied it within days but can't solve any other glitches that have been floating about for a year or more.
I also think it is funny how they didn't ask which platform the problem was on, or which version of the app was being used @Blister
You still haven't said what level you are on @kdies are you really a player or do you work for King or maybe a bot. Only asking as any player past 10000 would never have thought to report a helpful temporary glitch like that. Funny how King remidied it within days but can't solve any other glitches that have been floating about for a year or more. So what level are you on, are you above 2000?
They should’ve kept their big gob shut.
Dear God, it was already broken, Candy cup would give rewards at the end of every episode, now they actually broke it harder lol
That actually might explain why mastery points do not seem to exist anymore in the windows version for me.
I am sorry that the moderators did not answer your posts properly in the Support section. Kiara is useless and never follows up posts, and PummyRaj seems to be absent at the moment. Unfortunately I have no knowledge about Facebook at all myself so cannot help you. Have you tried contacting player support with this? Try this link
If there is no luck then follow up your previous Support post and hopefully @PummyRaj will be back to answer you there.
What levels are you playing at? Once you get to about 14, 000 there is no way it's too easy. You need about three UFOs and a party popper to beat many of those levels!
Yaa i know about the impossible level but it makes the game way to easy
Pour quoi personne ne résous nos problèmes je ne suis plus capable d'avoir le même avancement dans mon Facebook que dans mon ordi j'aimerais bien savoir si sur le lot il y a une personne pour m'aider ou si je dois arrêter de jouer tout simplement je poste mon problème depuis 15 jours pas encore de solution
I’m unable to play. Once I login, the silver box chocolate pops up and I can’t click to continue. So I’ve been unable to play for two days. Losing a lot of available points etc.
@kdies Wow I just would have kept on collecting boosters. I guess you didn't need any extra boosters.
Really? Which level are you playing @kdies ? I'm only asking because for most players this would be something very welcome indeed. I am surprised you want that glitch to be fixed! I guess you haven' t reached those impossible levels yet. I'm sure King will love you for reporting that one. Happy Crushing and long may the fun last for you!
Hi kdies 😃
Thank you for bringing this to our attention. I've passed on the feedback and the team should have a look at this as soon as they can. I told them, there is no rush 😉😄
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