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the game is freezing constantly when you get extra moves video. And you loose everything. Let’s hope their techs can get moving. I have lost too many boosters the game is getting really bad to play.
Hello @maxbrown🤗 Hearty Welcome back to the King Community!
Is your game freezing while watching the Ad videos only or while playing the levels also?
Please reply back by typing below🍫🍫
Hello @maxbrown🤗 Thank you for replying back and confirming the issue.
If the issue is only while watching the Ad videos but not in the actual game, then, the glitch would in the game itself but, not with your connection.
Just wondering!! The Ads that are freezing — do you see any regularity? For example, couple of months ago, many players were having issue with McDonalds Ad, which took a while to resolve!!
Can you please find out from your friends too🙏
Thank you for the heads-up, Nikolas🙏
I will look for those tomorrow.
Hi @PummyRaj
There were a couple of other reports for the same problem in the last days.
The freezing is when watching the ads, according to the reports.
Then nothing moves and the only solution for them is to exit!
it freezes on all adds sometime extra moves sometimes just adds. not only mine but others in our retirement home
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
