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I can’t connect my game to App Store
Hi everyone,
We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated with any progress and let you know once the issue has been fixed.
Thank you for your support!
I have waited now for two weeks and this game still will not connect to the App store on Windows 11 PC or Kindle Fire 10 13th Generation. Due to the inability to use gold bars to help get through levels, I choose to not play them. Soon there will be no reason to play the game.
Have been getting the same message for awhile. Since I don’t want to risk losing my episode win streak, I will only play old levels to earn boosters until this problem is fixed. It’s gotten very boring. Please fix this.
ha..there was a new update today for CCS and it’s still not working !!!
Been having the same problem for a week now. So guess what I can't play the game as almost every level requires me to use gold bars or boosters and I can't access them. It is so frustrating. Please fix this soon!
what a shame, i have the same problems, but no one is helping
Exactly!!!We are all being ignored!!Always same answers and nothing is helping.They are even not trying to fix the issue.
Dear Candy Crush.
We have all tried clearing the cache, turning Wi-Fi off/on, using a different Wi-Fi connection, using data connection, updating the game, check the device settings……. But to no avail. There are just more and more people reporting the same issues of no boosters pre/post game. Unable to use boosters. Unable to buy boosters. Unable to give lives to friends. The list goes on.
Would you do the decent thing and get regular updates on here. As it feels like we are all just being ignored.
Thanks - Neil
Yes. Boosters are stored in your local app cache and will be gone if you remove/reinstall the game.
Reinstall the game you lose your boosters ?
If you reinstall the game you lose all your boosters?
I don’t get it what’s the problem!Just know that since I last updated the game it started with no connection to the App Store from day 2! Very annoying and frustrating!
It is like they don't care I asked them at least 5 times if they were hacked and I don't believe for a minute it takes this long to fix it…
Any news on the problem "Failure to contact to apps store"?
I cannot use my gold coins to continue the game!
Hi Welcome to the King Community
There are a few key reasons why Candy Crush might be having a tough time connecting to the App Store. It could be something as simple as a poor network connection or as complex as an outdated app version.
Make sure your device is connected to the internet. Make sure that your game app is updated to latest version.
Check if you have latest system updates on your device.Try different connection wifi or mobile data . Logout and login back into your play store account
Start by checking device system status, then check for internet connectivity issues, VPNs interfering, time and date settings, DNS errors, outdated software, or network settings. You might also want to try restarting your device and signing out of the App Store.
If no other devices can access the internet, turn off your Wi-Fi router, then turn it on again to reset it.
If don't work please mail here
Cant use gold bars due to not having access to app store. What can i do?
I have problems connecting to app store. So Cant use gold bars after level . What can i do? Please help
Yes, you will lose all boosters and saved lives not gold bars ..
i tryed eveything
updates, switch off
what happens when i remove the app, and install him again!
my goldbars are there, or they are gone!
GR Gino
Please check your latest version of your game and device software update
Try following steps if your internet connection good, check YouTube video if internet works properly
Logout device, switch off atleast 2 mins, login if don't work, mail player support area contact us
New here? Sign in or create an account to join the fun.
Hello,
my internetconection on my phone doen not work.
I have 559 goldbars, and i am affraid to loose them if i remove the app, and install him again.
What should i do!
My user id is 1440546286
Gr Gino1967
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
