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🚫 Treasure Hunt -Grey Screen Issue (Edited by CM:Fix coming on version 1.285)!
Answers
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Hello @jeanmarmo 🤗 A Warm Welcome to the King Community!
I am sorry to hear that your game is also affected by this glitch! We have reported this issue as we had few more complaints!
Can you please provide these details, so that you will be included in the list⬇️
- The device you are using;
- App Version you have right now;
- and your game ID number
Please reply below and post these details.
Thank you & have a great rest of the day 🍫🍫
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Hello @Natliz12_🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with the Treasure Hunt feature in your game!
Does the screen becomes Grey when you click on the button to open Treasure Hunt? If so, if you restart the game, does that screen goes away?This glitch was reported to the game team. But until it is fixed, you might have to keep doing what you are doing right now😕 (OR just not open the Treasure Hunt feature at all like me😅)!!
Can you please tell me which device you are using and which version of the App do you have right now? Also, please provide your game ID number, so that I can add your name to the list of the players that are experiencing this glitch.
To reply back, please type below🍫🍫 -
That screen only comes up when teying to open the Treasure Hunt for bonus prizes. All other pages, animations, and the game itself open and function normally. My device is an Android (Samsung Galaxy S21) and has plenty of storage available. The game updated recently (mayne a few weeks ago) and there was still no fix to this glitch. I tried logging out/in previously which didn't fix it. I also uninstalled/reinstalled (which really was not fun to lose the rest of my bonus prizes I had accrued over 4 years. The reinstallment fixed the issue for a few days but it went back to this screen soon after.
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Bonjour @vivi1967, des problèmes avec la chasse au trésor se produisent depuis septembre 2023 et pendant tout ce temps, King n’a pas résolu le problème.
Je crains que le conseil officiel ne soit juste de redémarrer votre jeu. Bien que cette approche puisse fonctionner, elle ne résoudra pas le problème sous-jacent, de sorte que votre jeu peut se figer à nouveau.@QueenB is there any reason King isn't taking the issue of the Treasure Hunt freezing people's game seriously?
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Hello @lparsons123🤗 A Warm Welcome to the King Community!
I am sorry for missing your question!!
Are you still experiencing the issue with Treasure Hunt feature or is it resolved now?
If you are still having the issue, please post back and let me know which device you are using, and a screenshot of the issue you see when you open your Treasure Hunt feature.Please reply by typing below🍫🍫
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Hello @D_L🤗 A Warm Welcome to the King Community!
I am just trying to follow up! Are you still experiencing issue with the Treasure Hunt feature or is it all set now?
If you are still experiencing the issue, can you please post back and let me know which device you are using to play the game?
Please reply by typing below🍫🍫
