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this level keeps freezing.
Hello @Rockerboy
It's a bug indeed. The game freezes when the frog glows but is caged and covered in ice, making it impossible to make any moves. All I can suggest is to try to avoid this happening. The ice over the frog needs to be removed before making the frog glow.
This level has been reported multiple times before, but it still hasn't been fixed.
Can you please report this level @PummyRaj ?
Hello @Rockerboy and welcome to the Community!
Force close the app by double clicking the home button and sliding up on the app. Then start it again. If that doesn't help, restart your device.
If none of this helps, check to see if your game has the latest updates.
All the best! 😉
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…