Why dont my friends gifts of free lives get added on to my game?

Hello again @TerriPeiffer, hope you are having a nice day

That's OK. When we are new on the Community, it's all confusing

Here is the link for you to post in the Farm Heroes Support section https://community.king.com/en/farm-heroes-saga/post/question/support-fhs

With regards to Lives on Farm Heroes, the glitch still exists and they are looking into it. Please feel free to read other posts in that section.

Please come back if you need any other help with regards to the game. Or stick around and feel free to participate in other posts to have fun and/or to share your knowledge.
I am adding few links for your reference:
https://community.king.com/en/farm-heroes-saga/discussion/177837/welcome-to-the-farm-community#latest
https://community.king.com/en/farm-heroes-saga/discussion/177840/say-hi-and-introduce-yourself

If you play other games -- (Diamond Diaries) https://community.king.com/en/diamond-diaries-saga/discussion/249194/sharing-is-caring-whats-your-favorite-place-to-play#latest
https://community.king.com/en/candy-crush-friends-saga/discussion/177939/lets-count-to-1000/p76

Have a great time collecting those Cropsies & beating Rancid and have a great day / evening

Thank you@pummy_raj. I thought I was posting to Farm Heroe Saga Support, because that is where I was looking for answers. My apologies. The glitch, as you say, still exists in Farm Hero Saga. Thank you for your response!

Hello @TerriPeiffer,

A Warm Welcome to the New King Community, where you can seek Answers / Suggestions in any of the King Games' Sections AND share your ideas & tips with others

Till October, 2018 this page used to be King Care page and from November'18, it's changed to "Community" page. Here, your fellow players like me and many others help with some of the issues, hence the name Community

To answer your Question about the lives, this issue IS solved in some of the games and some of the new games still have it. It is more of a glitch rather than issue, which started when Facebook changed certain settings.

Would you mind me asking what game you are having issue with? You have posted in "Candy Crush Saga" section and as much as I know, we do not have the "Lives" issue there. Hence, I needed to clarify.

** Please reply by clicking on the "Quote" located below my post OR simply tapping on "Type your Comment" box OR tagging me with @ and my name, just like I wrote your name.

Looking forward to talk to you more. Have a nice day / evening

So this discussion was posted November 2018 and it is now February 2019 and I still don’t actually receive the lives my friends send me. Where are they? I would think after 4 months, it should be fixed by now.

Hi Michelle, I am just a volunteer who comes here to help players, like yourself. I do not get paid for this nor do I feel that I deserve to get a nasty response from anyone here in the community. I understand your frustration and I empathize with you so please try to empathize with a King Superstar volunteer who tries her best to help wherever possible. If the studio does not give me a response, do you want me to pacify you with any answer? I didn't think so because you are seeking help!
Did you check your other question that you posted here Michelle? I answered you an hour ago and I uploaded print screens to help you. Have you read that response yet?
Us Superstars, are trying our best to help respond to questions here but we are limited to what I can say to the players. I am merely the messenger who reads the complaints and elevates them to a King Admin. She, in turn, reports it to the studio and they work on a resolution. It's not always a one day fix and I am not privy to their priority list either. So please take a deep breath and go read my other response to you if you haven't read it yet.

Else I apologize if I was being rude to you, I thot you were a bot, but to tell you the truth I havent a clue how to find your resposes to my questions for the last 3 weeks and I cant even find my own questions except when I get lucky, but I have yet to find anyone tell me we will help you all I have heard is in e-mails where it says go to your question and tell us if one of the answers has answered your problem, I have no lives, cant play and now I have gotten 1 life from a friend because its been 3 weeks, I am very sick and I guess everyone has the impression I have died because I am not able to return the life to them. I have Breast Cancer and COPD and they think the cancer has spread to my lungs because I cant breath and I have beeen very sick and today when you answered I wasnt on here, I was lying down, since I played my last 5 lives I saved up from last time I played and I still dont feel good I am going to lie down, I just wish it would get fixed because this was my go to game when everything goes south. But now I dont have it either, I am sorry. I shouldnt have taken it out on you but like I said with a cartoon figure named Elsie I thot you were a bot, Anyway I am going to go lie down, I am not feeling well I hope you I mean they can figure out my game soon, I just want to try to climb the levels like everyone else and be able to get some boosters. I bought some gold last night and still havent been able to get to the package with just one more gold bar in it. That stinks! Have a nice night Elsie

Hi Elsa, Michelle is talking about TODAY not yesterday's Facebook's "life crisis". Michelle cannot COLLECT lives from her friends. Is this part of the error and, if so, when will it be rectified. I do understand no lives will be reimbursed. Players would like to be able to COLLECT LIVES from their friends. Thank you for your patience.

Can you speak english please!????????

Hi Michelle, I am just a volunteer who comes here to help players, like yourself. I do not get paid for this nor do I feel that I deserve to get a nasty response from anyone here in the community. I understand your frustration and I empathize with you so please try to empathize with a King Superstar volunteer who tries her best to help wherever possible. If the studio does not give me a response, do you want me to pacify you with any answer? I didn't think so because you are seeking help!

Did you check your other question that you posted here Michelle? I answered you an hour ago and I uploaded print screens to help you. Have you read that response yet?

Us Superstars, are trying our best to help respond to questions here but we are limited to what I can say to the players. I am merely the messenger who reads the complaints and elevates them to a King Admin. She, in turn, reports it to the studio and they work on a resolution. It's not always a one day fix and I am not privy to their priority list either. So please take a deep breath and go read my other response to you if you haven't read it yet.

THIS IS NOT AN ANSWER BUT JUST A RESPONSE: Three hours you said you were aware of this I am out of lives losing the quest and I am # 2 I cant get stars if I cant play and I have already lost 15 lives from friends sent this morning! This has been going on for over 3 weeks now and you dont credit any lives and you are the only game I know of that has no way of getting any help for a game you want me to fix the issue itself but I tried rebooting the game that didnt work, I thot it did, so now what? I am so upset I know I keep saying I am going to delete the game altogether but I keep hoping my lives will appear I cant get any boosters with one spin a day and I cant win a game if I dont have the lives to play so you tell me, why should I even buy anything from you but even tho I did last might, I knew if I didnt I would never finish that level with no boosters available and I wont be buying no more and I will get rid of the game if I dont see some progress soon. I am tired of not being #1 and failing because I dont have the lives to finish. SMH! I cant never find my questions and the e-mail tells me to come here to get the answer and I cant never find out where you posted the answer until today and its not an answer, it says you know I have an issue! I think you could at least credit me a few lives I mean heck, when I went to Candy Crush Soda by mistake the first thing they did was gave me up 1 of every booster and you say you cant even give me a life! Thats ridiculous and bad Cust. Serv. I should have went back to them, they would have probably helped me out faster than you are!

Hey guys, it's a glitch and the studio is aware of this. They are currently working on a resolution.

Julius

I see they are offering a free life if you watch one of there ads.also now ads on start of Candy Crush.

This has nothing to do with Michelle's problem.

Stephen_Brierley

I see they are offering a free life if you watch one of there ads.also now ads on start of Candy Crush.

Nanna_Jay

I know the answer, they want more money from us! Well think again KING.

Dirk1Dirk2!

Hi Elsa, Michelle is talking about TODAY not yesterday's Facebook's "life crisis". Michelle cannot COLLECT lives from her friends. Is this part of the error and, if so, when will it be rectified. I do understand no lives will be reimbursed. Players would like to be able to COLLECT LIVES from their friends. Thank you for your patience.

Ik krijg ook geen levens van Spelers

Eva_Ciarallo

Hi Michelle, there is a problem with the lives.
Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players. King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

Me too

Hi Michelle, there is a problem with the lives.
Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players. King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

This is a different day and I still am not getting any of the lives sent to me! I am ready to delete the game!

Hi Dawn, the problem still exists today because members of my Facebook group wrote to say they disappeared again this morning. I have notified King about this so now it's a wait and see what happens next.

Dawn_Marie_2_2

Hi Michelle, there is a problem with the lives.
Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players. King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

Hi Elsa, Michelle is talking about TODAY not yesterday's Facebook's "life crisis". Michelle cannot COLLECT lives from her friends. Is this part of the error and, if so, when will it be rectified. I do understand no lives will be reimbursed. Players would like to be able to COLLECT LIVES from their friends. Thank you for your patience.

Dawn_Marie_2_2

Hi Michelle, there is a problem with the lives.

Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players. King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi Michelle, there is a problem with the lives.

Dawn_Marie_2_2

Hi Michelle, there is a problem with the lives.
Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players. King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

Hi Michelle, there is a problem with the lives.
Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players. King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

This is a different day and I still am not getting any of the lives sent to me! I am ready to delete the game!

Eva_Ciarallo

Hi Michelle, there is a problem with the lives.
Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players. King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

Me too

Dirk1Dirk2!

Hi Elsa, Michelle is talking about TODAY not yesterday's Facebook's "life crisis". Michelle cannot COLLECT lives from her friends. Is this part of the error and, if so, when will it be rectified. I do understand no lives will be reimbursed. Players would like to be able to COLLECT LIVES from their friends. Thank you for your patience.

Ik krijg ook geen levens van Spelers

Nanna_Jay

I know the answer, they want more money from us! Well think again KING.

Stephen_Brierley

I see they are offering a free life if you watch one of there ads.also now ads on start of Candy Crush.

Julius

I see they are offering a free life if you watch one of there ads.also now ads on start of Candy Crush.

This has nothing to do with Michelle's problem.

Hey guys, it's a glitch and the studio is aware of this. They are currently working on a resolution.

Did you check your other question that you posted here Michelle? I answered you an hour ago and I uploaded print screens to help you. Have you read that response yet?

Hi Elsa, Michelle is talking about TODAY not yesterday's Facebook's "life crisis". Michelle cannot COLLECT lives from her friends. Is this part of the error and, if so, when will it be rectified. I do understand no lives will be reimbursed. Players would like to be able to COLLECT LIVES from their friends. Thank you for your patience.

Can you speak english please!????????

Hi Michelle, I am just a volunteer who comes here to help players, like yourself. I do not get paid for this nor do I feel that I deserve to get a nasty response from anyone here in the community. I understand your frustration and I empathize with you so please try to empathize with a King Superstar volunteer who tries her best to help wherever possible. If the studio does not give me a response, do you want me to pacify you with any answer? I didn't think so because you are seeking help!
Did you check your other question that you posted here Michelle? I answered you an hour ago and I uploaded print screens to help you. Have you read that response yet?
Us Superstars, are trying our best to help respond to questions here but we are limited to what I can say to the players. I am merely the messenger who reads the complaints and elevates them to a King Admin. She, in turn, reports it to the studio and they work on a resolution. It's not always a one day fix and I am not privy to their priority list either. So please take a deep breath and go read my other response to you if you haven't read it yet.

Hello @TerriPeiffer,

A Warm Welcome to the New King Community, where you can seek Answers / Suggestions in any of the King Games' Sections AND share your ideas & tips with others