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Levels are till 4310 and I got the highest level of 4145??

Insane
Insane Posts: 3

Level 1

Hello!

I am playing Candy Crush Saga and I got the highest level of 4145. I can also see here that the highest available level is 4310 - how this could be? 
I am playing on mobile phone with android and the app is up to date...


Best Answer

  • _Elsa_
    _Elsa_ Posts: 37,297
    Answer ✓
    Hi @Insane, on mobile devices the current level ends with 4340.  Please clear the history on your device and then I would like you to please do some troubleshooting by following these steps: 

    https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device


    Are you playing through Facebook?  If so, then uninstall the app and reinstall it again to see if that corrects it.  Final resort is going to be for you to uninstall and reinstall the game but please be aware that if you do this you will lose all boosters and lives because they are only saved to that device. 

    Please let me know how you make out with all of this.




Answers

  • _Elsa_
    _Elsa_ Posts: 37,297
    Answer ✓
    Hi @Insane, on mobile devices the current level ends with 4340.  Please clear the history on your device and then I would like you to please do some troubleshooting by following these steps: 

    https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device


    Are you playing through Facebook?  If so, then uninstall the app and reinstall it again to see if that corrects it.  Final resort is going to be for you to uninstall and reinstall the game but please be aware that if you do this you will lose all boosters and lives because they are only saved to that device. 

    Please let me know how you make out with all of this.




  • Insane
    Insane Posts: 3

    Level 1

    Hi @Elsa
    I was not using the Facebook, just the CC Saga app. Even though it was up to date - after clearing the memory and re-installing the app - it is all OK now! New levels arrived!
    Thank you very much for your help, much appreciated =)

  • _Elsa_
    _Elsa_ Posts: 37,297
    That’s wonderful!  Thanks for letting me know.
  • I just completed level 4400 today. New levels drop on Wednesday.
  • Jon_K_Hicks
    Jon_K_Hicks Posts: 164
    Just finished 4460 yesterday. New levels drop every Wednesday.
  • Jon_K_Hicks
    Jon_K_Hicks Posts: 164
    Finished 4490 this morning
  • Jon_K_Hicks
    Jon_K_Hicks Posts: 164
    Finished 4520 this morning. 
  • Jon_K_Hicks
    Jon_K_Hicks Posts: 164

    Just finished 4550.

  • Jon_K_Hicks
    Jon_K_Hicks Posts: 164

    Completed level 4580 2 days ago. Waiting for the next 30 levels to drop on Wednesday.

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