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The chocolate is not clearing/disappearing when I have cleared the chocolate. Making it impossible to pass the level. Started noticing problemson level today.
Hi everyone!
We've received your reports about chocolate squares not clearing correctly, especially on levels with dark chocolate. We're currently looking into this issue and working on a solution.
Thank you for your patience and understanding while we resolve this glitch 🙏
Bahut achcha
this is still happening & I can’t pass level 9778!
Same happens to me
Hello @PummyRaj
I had the issue with the chocolate not clearing just this morning. Level 16389.
when will this be resolved and this issue is still persisting
Hi everyone,
Just wanted to let you all know that this issue is still under investigation and we're prioritizing a resolution.
This has been a tricky one, but our developers are testing several solutions to ensure that future updates resolve this without causing other gameplay issues.
Thank you for your patience while we keep working on this 🙏
I have the sane problem, really irritating as I think I have chocolate left to destroy but I actually don't so my chocolate 'level' to destroy is false - can't get past level
please get this fixed. It’s on multiple levels.
the same thing is happening on level 11,775
the problem with the chocolate not disappearing has not been fixed! Any update???
I’m stuck on a level as the chocolate won’t disappear
This is a visual only glitch, so it will not stop you clearing any jelly underneath the fake chocolate, though of course it makes it very difficult to know where your jellies are hiding. As this one is a legendary level I should think it will take upteen extra moves or a party popper to beat either with or without the glitch. When it will be fixed we don't know but it will probably be announced in this thread over in Support, so keep an eye on that one:
Any progress made with the dark chocolate not clearing update/fix? It is very difficult to pass levels with jelly pieces underneath the dark chocolate because they cannot be seen. The colored-candy pieces are continuing to overlay the chocolate and they appear be not cleared.
11058. Same issue with the chocolate not clearing. I can’t figure out the board AT ALL! Why haven’t they fixed this?
Yes,, I'm having trouble with level 15712
Im also still having problems with chocolate on 10458! It's been days and it's hard to play never mind win this level as it is. Have they not fixed it yet?
now I’m out of moves? What heck. I’m in level 12,774. C’mon man.
same. I’m losing lives. Ugh.
Hi and Welcome to the King Community
Thank you for reporting , Is your level 10951 like this
Hello @mitim05 and welcome to our community. There is graphics glitch affecting dark chocolate. It has been reported and we are waiting for a fix. Please check out what I wrote about this glitch here:
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Hey I've noticed when playing levels 8227 to 8230 the chocolate squares are staying on the board with candy on top I spend a lot of money on this game and its stressing me out .....any help?
I came here to report the same issue. Really annoying trying to play with chocolate squares in the background, just staying put.
Deleted: post moved to a collection thread making my original comment redundant.
Deleted: Post moved to a collection thread making my original comment redundant.
I have the same issue. Played a few different times and it isn't necessarily the same chocolates that don't clear each time. Frustrating because I had a ton of boosts going and was rolling through some levels.
Although this glitch is a nuisance as it makes it impossible to see what is underneath the glitched chocolate, many of us are able to play the levels while waiting for a fix. I have created a thread here to advise anyone on how to deal with these glitched levels until there is a fix:
Level 10951 issue
The chocolate tile does not disappear. The candies are superimposed on top of the chocolate graphics’s
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
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i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Comprei no jogo e não chegou a compra
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
