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Lollipop booster
Beagle_mom
Posts: 8
Level 2
in Support
I used 7 gold bars to purchase the lollipop booster. The lollipop did not appear for the level
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Answers
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Hi @Beagle_mom
Please check out this page
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I had already did all of these steps. The purchase does not show up in my purchase history because I used 7 gold bars that were already in my account.
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Hello @Beagle_mom🤗 A Warm Welcome back to the King Community!
I would suggest you to send a complaint to the King Player Support team. Which device are you using to play the game?
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Hi PummyRaj, I’m playing on an IPad. I will contact Player support. Thanks for your help.
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where is the contact information for contacting the King Player Support? Thanks
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Hi @Beagle_mom
Here is the link
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Hi @Beagle_mom🤗
If you are playing the game on Facebook - Browser version, please use this link —>
If you are playing the game on a mobile device or the App version on Windows 10/11, you can send your complaint directly from your game by following below steps⬇️
- Click on the Pink Cogwheel (gear icon) located in top right corner of game map screen;
- Click on the ? icon in Settings window;
- Go down to "My Purchases" and click on it;
- Select a suitable option and click to open it;
- Once that topic opens, scroll down all the way and click on "Contact Us";
- Now, fill the form and send your compliant.
Since you are sending complaint directly from your game, the Player Support team will receive your email address and the game ID number👍️
Please let me know if you have any other questions🍫🍫1 -
Thanks myrza and PummyRaj
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