Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
My valid debit card keeps being blocked. I have contacted my bank & they informed me that I was OK? What now??????
… .. what's app
*Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your phone number - Our House Rules
Where did you see or receive this notice? Did it pop up while you were playing Candy Crush??? Did you press the link "Learn more"?
King don't actually deal with payments? It goes via a third party agent, such as google playstore or Apple, if payment is denied they are the ones you need to contact.
Payment method suspended
This payment method has been temporarily suspended for your security. Please try a different payment method.OKLearn more
This payment method has been temporarily suspended for your security. Please try a different payment method.
OK
Learn more
I have tried via Google……no luck. Why can't this be a simple update on your end???????
Hello @mlkvm1🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing with the purchases in your game!
Which device are you using? Can you please explain a bit more about what is happening?
Do you see any error message? If so, can you post a screenshot of that error message? Please make sure to block any of your personal details (like your name, card number, etc.,) while posting screenshot.
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
Change Gmail
Hi and Welcome to the King Community
Thank you for the feedback. Please contact the company that handles the transactions and your payment details if you have any issues with your card.
i.e. Apple if you play on iPhone and have issues with your Apple-ID, Google if you play on an Android device and use your Google Play account for purchases, Facebook if you play on Facebook etc.
New here? Sign in or create an account to join the fun.
Why can't I receive lives from My friend
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
