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Payments denied
Answers
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Hi and Welcome to the King Community
Thank you for the feedback. Please contact the company that handles the transactions and your payment details if you have any issues with your card.i.e. Apple if you play on iPhone and have issues with your Apple-ID, Google if you play on an Android device and use your Google Play account for purchases, Facebook if you play on Facebook etc.1 -
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Hello @mlkvm1🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue you are experiencing with the purchases in your game!
Which device are you using? Can you please explain a bit more about what is happening?
Do you see any error message? If so, can you post a screenshot of that error message? Please make sure to block any of your personal details (like your name, card number, etc.,) while posting screenshot.
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫1 -
I have tried via Google……no luck. Why can't this be a simple update on your end???????
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Payment method suspendedThis payment method has been temporarily suspended for your security. Please try a different payment method.OKLearn more0 -
Payment method suspendedThis payment method has been temporarily suspended for your security. Please try a different payment method.OKLearn more0 -
King don't actually deal with payments? It goes via a third party agent, such as google playstore or Apple, if payment is denied they are the ones you need to contact.
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Where did you see or receive this notice? Did it pop up while you were playing Candy Crush??? Did you press the link "Learn more"?
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… .. what's app
*Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your phone number - Our House Rules
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