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Hi everyone!
We’re currently experiencing an issue with the Episode Race! If you're affected, you might receive a pop-up about a new race, but that race is not starting.
We’re sorry for any inconvenience caused. The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing our best to get the Episode Race back to your game!
We’ll keep you updated in this thread and thank you for your patience.
We’ll get this problem fixed as soon as we can 😉
Hi everyone,
Thank you for your patience.
The team is still working on fixing the Episode Race issue, and we understand how frustrating this has been. We don’t have an exact timeline yet, but rest assured that we’re doing everything we can to resolve it as quickly as possible.
We'll keep you updated here with any new information.
Thank you again for your understanding! Hang in there 😊
Same here. Eight episodes in a row now without a single episode race. It’d be good to know whether or not it’s become one of those features that some people get and some don’t, so I’m not disappointed again next week. Could you please find this out, @QueenB?
No troll this weekend either.
Hi Christine,
So the episode race did not start as promised when passing level 17 244? That's not good 🤔
When was the last time you had episode race?
Hi teenybee,
Do you also have the episode race flag available on the game and have the same experience as Christine?
I have both your ID's so I'll pass along to Player Support to check however, there is a good chance that the feature is getting shuffled and you both might be in a group that doesn't have it at the moment. If this is the case, you should still not see the flag on the map as Christine is seeing so it will get reported 🫡
Thank you both for bringing this up to my attention 😉
And thank you for replying and for investigating this, @QueenB. I had the episode race flag at the start of the first episode released last week but, like Christine, it never actually started.. I didn’t have a flag in the other two episodes last week or on any of this week’s.
I know the episode race has been missing on some episodes in the past but I always thought that, when it was there, everyone got it. I hope that hasn’t changed.
Thank you for your reply @QueenB . Indeed the episode race never started in that episode for me and then the flag has disappeared again at level 17266. The player ID for this game is not the one you have a record of but I am not bothered about this game so much as I find playing at this level range unenjoyable. However there is another player now who has the same problem, so here is their post:
@QueenB Interesting I contacted you in October last year about my episode race. I haven't had it for over a year. At that time I ask you why the flag comes and go in my game. It's there and then go's away. You told me it was a glitch and no more was said so I have just moved on realizing there was nothing I could do. I have contacted players support numerous times in the last year and it's still not fixed. They have given me gold bars of course everytime I have contacted them. I hope this time since others have reported the issue you will have the studio fix mine as well. BTW my lost of the race started once I reached the last levels at the end of the map.