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No race between levels 17211 and 17225 and again between levels 17226 and 17240; is this new? There is no way to win gold bars for those that don’t spend money on the game.
Hi everyone,
Thank you for your patience.
The team is still working on fixing the Episode Race issue, and we understand how frustrating this has been. We don’t have an exact timeline yet, but rest assured that we’re doing everything we can to resolve it as quickly as possible.
We'll keep you updated here with any new information.
Thank you again for your understanding! Hang in there 😊
Hi everyone!
We’re currently experiencing an issue with the Episode Race! If you're affected, you might receive a pop-up about a new race, but that race is not starting.
We’re sorry for any inconvenience caused. The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing our best to get the Episode Race back to your game!
We’ll keep you updated in this thread and thank you for your patience.
We’ll get this problem fixed as soon as we can 😉
Hi @dumbledore, check out the ‘What is the Star Tournament’ thread, where the subject of the missing episode races came up. QueenB is investigating this so you might want to add your name to her list.
And thank you for replying and for investigating this, @QueenB. I had the episode race flag at the start of the first episode released last week but, like Christine, it never actually started.. I didn’t have a flag in the other two episodes last week or on any of this week’s.
I know the episode race has been missing on some episodes in the past but I always thought that, when it was there, everyone got it. I hope that hasn’t changed.
Same here. Eight episodes in a row now without a single episode race. It’d be good to know whether or not it’s become one of those features that some people get and some don’t, so I’m not disappointed again next week. Could you please find this out, @QueenB? No troll this weekend either.
I've worked myself toward the rainbow again but still no episode race. I can just about do it and keep up if I can pass 45 levels in five minutes….
I hope you get it back soon Christine @christinewupp your gold bars don't look very healthy. I've been getting mine so far, will see what happens when I play the next Episode 🤞
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Hello @dumbledore Yes I do have the same problem. I have also lost my episode race at the end of the map. This is a problem that has been reported in the past as well. Maybe @QueenB can help you with this but would probably need to know your player ID.
@QueenB, would it also be possible to check my game? Not sure what information you need from me, but no episode race once level 17211 completed, nor once level 17226 completed Both were promised by the flag on the game board. I appreciate any help you can facilitate.
Right guys, this is it:
I just about managed to scrape through this week's new levels without the episode race but will not be able to proceed any further. This is my finishing board:
As I have no boosters to speak of left I will uninstall the app and reinstall next Wednesday to see if that fixes the problem. If not then the rainbow end is not for me.
@christinewupp - so sorry to hear this. I have been stuck on 17242 for a few days, no episode rewards in sight and only 4 gold bars. 😩
That's grim @dumbledore . These levels are too difficult to do without some gold bars. I was making some from the gold chocolate box, but it's not enough for one full episode. We do need the episode race to play without spending a fortune. So without it, I am out.
Hello @dumbledore no what you are experiencing isn't new and the stop/start nature of the Episode Race is a common complaint amongst those players at the end of the map and had been since the release of level 10,000.
My guess is that because you are near to the end of the map and because so few people have completed the Episode that you are in the Episode Race can't work. This is because the Episode Race is a record of how quickly people have completed Episodes rather than being a live race.
@QueenB the issue of the 'flag' appearing and then the Race not starting has been an issue since at least 2021
That is why I have been hanging back a few episodes and I only play now if the race is available, they try to trick you with that fake start the race flag but if you wait it out eventually it will start!
@Boybinary Yup I did that. I didn't do any new levels for 2 weeks. Guess that wasn't long enough. I will give it another try.
I just started doing that in February, I had no gold, now I have about14.5 K just from episode and a few top that but that got old quick! On another note, how do you give so many lives? did you write a script or is it a Facebook thing?
On the lives I have been retired for over 10 years so I don't mind spending an hour giving lives. I do the same as everyone else open and close the game. I used to play on Facebook it really had a lot of issues so now I only play on Windows for my main game and my tablet on the second game. Am I sending to many lives?
Not at all! I personally don't use them because I rarely lose a life only if the game glitches!I have been retired since 2006 myself, I guess I am not as thoughtful as you!
I do have a very short friends list. Under 20 on my main that includes you and 5 others from here. My other game have 5 friends so it's not that hard..
I would like to add my own experience to this thread also and I'm not sure the statement that we lose the episode race because there are not enough recordings of other players can be the answer here.
I play on mobile only and I used to reliably get the episode race last time I was at the rainbow end (that is before I gave up at 15,000 when the levels got too boring). After I restarted playing I had the episode race and I was at the top of the game for several weeks until it suddenly disappeared three weeks ago. As we are always two weeks behind Windows players I cannot see how a lack of data from other players can be the issue here, King are finding excuses if that is the reason they give. Since the episode race is a timed event the other players are irrelevant anyway and King could pit us all against the same four players. If @Carol-38 gets the episode race then so should I and everyone else playing on mobile. However, as this does only seem to be an issue for players at the top of the map it probably is related to this somehow, so I will follow your advice @Boybinary and wait. I might play a few old episodes to gather boosters and start the episode race in a brand new game after reinstalling, then log in to my game and see what I find. In the meantime I have two other games to amuse myself with.
Thanks for all those lives @cookiemae ! I do use them, so do appreciate your generosity. But if like me you find that all that mouse clicking and swiping is hard on our aging joints then better lay off a bit. You'll need those joints for next year's All Stars!
(
I find it all very strange @christinewupp I've had it happen a few times in the past, but a long time ago, and I didn't believe it was because there wasn't enough recordings of other players either. Think it's more to do with them keep messing around with the system, doing lots of different things, for example adding Yeti's with a bun one end and a stick the other 🤭 They need to stop messing around and concentrate on keeping things simple, oh and add a ⬇️ feature 🤞
Hi everyone and Happy Friday 🤩
I wanted to let you know that I have passed on your feedback as well as your game ID so the team can investigate further.
We suspect that the reason could be that there are not enough recordings of other players to start the Race but team is going to take a closer look at this 👍
I'll keep you all updated once I know more,
Thank you all for your patience and I'm truly sorry for the inconvenience caused!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
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