Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Christine,
So the episode race did not start as promised when passing level 17 244? That's not good 🤔
When was the last time you had episode race?
Hi teenybee,
Do you also have the episode race flag available on the game and have the same experience as Christine?
I have both your ID's so I'll pass along to Player Support to check however, there is a good chance that the feature is getting shuffled and you both might be in a group that doesn't have it at the moment. If this is the case, you should still not see the flag on the map as Christine is seeing so it will get reported 🫡
Thank you both for bringing this up to my attention 😉
Thank you for your reply @QueenB . Indeed the episode race never started in that episode for me and then the flag has disappeared again at level 17266. The player ID for this game is not the one you have a record of but I am not bothered about this game so much as I find playing at this level range unenjoyable. However there is another player now who has the same problem, so here is their post:
@QueenB Interesting I contacted you in October last year about my episode race. I haven't had it for over a year. At that time I ask you why the flag comes and go in my game. It's there and then go's away. You told me it was a glitch and no more was said so I have just moved on realizing there was nothing I could do. I have contacted players support numerous times in the last year and it's still not fixed. They have given me gold bars of course everytime I have contacted them. I hope this time since others have reported the issue you will have the studio fix mine as well. BTW my lost of the race started once I reached the last levels at the end of the map.
@Alienscar This is true. Every since I got to the end of the map over a year or more I have not had the episode event. I did ask @QueenB about it a year ago and was told it was a glitch. Support at that time gave me a different answer. They actually told me there's not enough players for me to have the race. 2 different answers.I actually stopped playing new levels thinking they would have more people at my level. It didn't help. Since late 2023 I get the flag but no race. I do play on Windows and I know we are treated different than mobile lots of events we do not get but that's ok. I really only want the episode race but so far it hasn't happened. What's funny is I email Support once a week with screenshots and they don't care. I'm kinda happy now that more people are not getting the race that maybe @QueenB will have this fixed now.one thing is if you contact Support as much as I have about the issue is that they will give you a few bars of hold. Lol
Hello @runovercat🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game! Can you please explain a bit more about the issue? If possible, please post a screenshot as well.
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
Hi @runovercat🤗 Thank you for replying back and posting the screenshot!
You are having a sticky glitch that needs to be reported to our Community In-charge. So that, they can advise on what to do for this glitch!
Can you please tell me which device you are using and the game version you have right now?
Hi @cookiemae and @christinewupp 🤗
Here is the separate discussion with the Episode Race issue you both (and others) are experiencing! Do you like the title @cookiemae? I took it from @runovercat 's comment above😊
There are more comments that need to be transferred here! Some of it will be done tomorrow!
Please continue discussing here and if you see any other complaint with the glitch, please send them here!
Thank you & have a great rest of the day🍫🍫