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Why can't I make purchases for Candy Crush Saga on Facebook?
Comments
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Hello @Debeliz🤗 A Warm Welcome to the King Community!
We have received other complaints about this issue!
Can you please clarify which device you are using? If you are on a computer, are you playing the game on Facebook browser (Google Chrome, Edge, etc.,)?
Please reply back by typing below🍫🍫
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Yes, I play through Facebook
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Thank you for confirming, Tina!
I will get back to you once our Community In-charge has any updates on this issue!
Until then, please bear with us🙏
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Yes, I play on Facebook
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ok
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Why can't I get to the store to buy more life
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Hi and Welcome to the King Community
Thank you for the feedback This issues is being investigated , in the meantime Please check this step
Check Internet Connection: Ensure you have a stable internet connection.Restart the Game: Sometimes, restarting the game can resolve connection issues.Update the Game: Ensure the game is updated to the latest version
Contact Support: Follow the steps mentioned abovePlease check this page for more info Here
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Why are we not allowed to buy Gold Bars at the moment ? Every time I go to buy some, a message comes up error, or something like that. Can you PLEASE get this sorted ? It's been AT LEAST THREE days now, maybe more, and it's also not the first time it's happened recently
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Hello @DeltaBravo78 sorry to hear about it. Could you please take a screenshot of your error message and share with us, so that we can understand about it clearly? Thanks
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I play Candy Crush on my laptop computer on Facebook using Google Chrome I believe.
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