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How do I get my levels back
Hi and Welcome to our Community
Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.
Hello @diana60
Can you explain more detail about your problem?
Hello @diana60 Welcome to King Community. You could get your level back by using your old account which you have created at the first place to start your game journey. Please use that account login details to retrieve your game progress/levels. Thanks
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
