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Made a purchase of gold bars was charged but didn't receive them....this is not the first time that this has happened....
Hello @cootersboss🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with the purchase in your game! Please select the device you are using from below options and follow the suggestions⬇️
If you have any other questions, please let me know by typing below🍫🍫
Hello @cootersboss Welcome to King Community. Sorry to hear about your issues. Did you make a purchase for Candy-crush-saga? If so then you should contact with king supporr team directly. Whenever you will click on your "My Account" you will be able to see some icon where you will have to press "?" and it will be taking to you King Help Center where you will see options for your issues choose the best one describe your issue and somone from King support team will get back to you with an update.
Note: Sometimes it might take 72 hours to get a response from them.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
