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My screen is black

lauricrush
lauricrush Posts: 34 Level 2
in Support

Game loads and bam , black screen, music playing and this started last night! Please help me !! Thanks

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Best Answers

  • PummyRaj
    PummyRaj Posts: 41,221 Candy Moderator
    Answer ✓
    https://community.king.com/en/candy-crush-saga/discussion/469508/my-screen-is-black

    Hello @lauricrush🤗 Welcome back to the King Community!

    I am sorry to hear that you are having a glitch in the game!

    Do you see a "Grey" screen or Black screen? Can you please take a screenshot and post it here for me to see?

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  • lauricrush
    lauricrush Posts: 34 Level 2
    Answer ✓

    Pummy, I changed browswers and Chrome is fine and I can play my game fine now, when I was on Firefox and tried to play , black screen and I wouldnt let me take pic! So I will stay on chrome for now, but when playing on current browser Chrome, when my game gets to TOP THAT , my game locks ups up and I have to refresh game, his is becoming annoying !! Please fix this! I really love this game alot and sometimes I use game cards to get the gold bars and I am really afraid to use them now!! with my current issues! Because when this started a couple of days ago , I lost my unlimited lives from a game card!!

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