Why’s my game freezes?

amyquynh · September 30

why’s my games freeze and I can’t play anymore?

amyquynh · September 30

when I can play again?

PummyRaj · September 30

Hello @amyquynh🤗A Warm Welcome to the King Community!

Are you playing Candy Crush Saga? If so, which device are you using to play the game?

When you said "your game freezes" - do you see a Grey screen or does it just stay on the map screen and you cannot click on anything?

The more details you provide, the better assistance we can provide!

amyquynh · September 30

game mode on

When game mode is on, background activity is reduced to optimize the performance of this game

amyquynh · September 30

yes I see a gray screen and it’s just staying, can’t move

Answers