Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Oh, no!! I am so sorry to hear that, Lauren 🙁
You might be experiencing a glitch with the Chocolate Box! I would suggest you to contact King Player Support team and send a complaint.
I think you are using a mobile device! Below are the steps to follow on App version of the game ⬇️
You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.
Can you please tell me which device you are using and the version you have? I will report to our Community In-charge as well!
Please let me know if you have further questions🍫🍫