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I won 10 levels, received the super color bomb. I did not lose a level, and I had the super color bomb for only 20 mi utes or so, before the app closed. When I opened it shortly after I lost the super color bomb. Why is that? Ugh!
crashing*
I just lost my supercharge color bomb due to the app crashes and not due to me losing!!!! I would greatly appreciate it if I could retrieve it back sooner than the normal return time which is usually around 3 or so days! Players should not be punished for YOUR interruption. Which is proven by the fact that I was offered a free booster for the inconvenience. I spend wayyyy too much time and money for this to be an issue. Thx in advance.
Oh I lost my super charged color bombs too. Except on my game it told me that I had run out of moves and lost a life. There were plenty of moves to be made AND I had 17 moves left in this particular level. There was absolutely no way they let me finish this level. The game was real quick to take my super charged bombs from me. And now it isn’t giving the opportunity to gain them back. Believe I spent close to 300.00 this past weekend playing CC. I’m semi confined to bed bc of illness. Please fix our problem with the iced color bombs! We rather like the game. They wanted to know Exactly what happened and I explained as I have here but now they are asking again. Can my fellow players understand what I just explained?! Good luck,players!!
Hello @maverick2020 🤗 A Warm Welcome to the King Community!
I am sorry to hear that you have experienced an issue with Super Colorbomb!
Can you please clarify about “how” you lost the booster? Did the game crash or did you close it just to take a break from playing?
Please reply by typing below🍫🍫
Hello @maverick2020 Welcome to King Community. Sorry to hear about your issue. Could you please tell me the game name so that i can try to understand and get you a solution. Thanks
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
