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Anyone has problem with the weekly contest not counting the wins? (Edited: Reported to the Studio)!
Answers
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Thank you for replying back, Deb🤗
When I report the issue, our Community In-charge would like to know these specifications! Hence, can you check in the "App Store" and write the number of the version please?
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Thank you very much for replying back and providing the needed details, Val🤗
I am not sure if they need your ID number or not! Can you please check this link and provide your game ID number as well —> Find your Game ID Number1 -
Hi PummyRaj - I have found my ID !!!
7613527050
Many thanks - Val
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Thank you very much, Val🤗
I sent the complaint to the Community In-charge. I will get back to you tomorrow if they need any other details.
Please bear with us till then🙏
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Thank you for replying back, Mel @mel21🤗
After you posted your complaint, 3 more players posted about this issue! I wonder if there is a glitch popped up in the game!
Can you please provide these⬇️details, so that I can report to our Candy Community In-charge.
- Device you are using;
- Version you have right now;
- Your game ID number
Thank you🍫🍫
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Hiya Playing on chrome book
User ID is 10502803092 Mel Davies Plying through facebook Where do I access the version I have I dont know
Thanks Mel
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Thanks, Mel😊
Are you playing on Facebook - Browser or the App version?
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I dont know on that sorry. I think through app not quite sure tho.
Fhanks Mel
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No worries, Mel🤗
Can you post a screenshot of your game map for me? I might be able to figure out with the help of screenshot😉
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I’m having the same issue, yesterday and today. I should have at least 20 wins but only shows 12. Just won 2 more levels but still shows 12. Annoying! Playing on my iPhone. Version 1.287.1.1
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