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All the levels won no added to the total
Hi everyone š
Thank you for reporting the issue with the Weekly Contest not counting wins correctly. We've reported this to the team, and they are currently looking into it.
We understand how frustrating this can be and appreciate your patience while the issue is being investigated.
Weāll keep you updated as soon as we have more information š
HI PummyRaj Sorry cannot do a screenshot as I am not an expert with technology
Thanks Mel
Iām having the same issue, yesterday and today. I should have at least 20 wins but only shows 12. Just won 2 more levels but still shows 12. Annoying! Playing on my iPhone. Version 1.287.1.1
No worries, Melš¤
Can you post a screenshot of your game map for me? I might be able to figure out with the help of screenshotš
I dont know on that sorry. I think through app not quite sure tho.
Fhanks Mel
Thanks, Melš
Are you playing on Facebook - Browser or the App version?
Hiya Playing on chrome book
User ID is 10502803092 Mel Davies Plying through facebook Where do I access the version I have I dont know
Thank you for replying back, Mel @mel21š¤
After you posted your complaint, 3 more players posted about this issue! I wonder if there is a glitch popped up in the game!
Can you please provide theseā¬ļødetails, so that I can report to our Candy Community In-charge.
Thank youš«š«
Thank you very much, Valš¤
I sent the complaint to the Community In-charge. I will get back to you tomorrow if they need any other details.
Please bear with us till thenš
Hi PummyRaj - I have found my ID !!!
7613527050
Many thanks - Val
Thank you very much for replying back and providing the needed details, Valš¤
I am not sure if they need your ID number or not! Can you please check this link and provide your game ID number as well ā> Find your Game ID Number
Thank you for replying back, Debš¤
When I report the issue, our Community In-charge would like to know these specifications! Hence, can you check in the "App Store" and write the number of the version please?
Hi PummyRaj - Thanks for getting back to me. Yes it is the Weekly Race that the issue is with. It has also taken off a score that had been adde since messaging you. I am playing in my iPhone and using version
1.287.1.1
Many thanks Val
I have the most updated version of candy crush saga and I am using a iPad (5th generation)
Hello @Val_Cook53š¤ A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game!
I think you are talking about Weekly Race! If so, you are the 4th player that has reported about this glitch since this morning! I will report the issue to our Community In-charge!
Can you please tell me which device you are using to play the game and which version of the App do you have right now?
Please reply by typing belowš«š«
Can someone get back to me. There appears to be a glitch tonight. Despite completing a number of rounds my score is not changing.
Hello @DebGNš¤ A Warm Welcome to the King Community!
I think you are talking about the progress in "Weekly Race", right? If so, 2 other players have also reported about the same issue!!
I wonder if there is a glitch popping in the game! Can you please tell me which device you are using and which version of the App do you have right now?
I just won 4 games in a row and it only reflects I won two,why is this happening?
Hiya The problem is on Candy Crush Saga. The weekly contest does not add the levels. Today I have completed 4 levels but according to total showing on the chart I have not completed any levels. I hope this can be rectified
Many thanks Mel
Hello @Mrswain š¤ A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game! I have just seen this complaint from another player! Not sure if there is a glitch popping up in the game!
Can you please tell me which device you are using and which version of the App do you have right now? Do you have a screenshot of your Weekly Race? If so, can you post it here?
Please reply back by typing belowš«š«
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why arenāt my wins being counted in the weekly contest
Hi Mel @mel21 š¤ Welcome to the Candy Community š
I am sorry to hear about the issue with the Weekly Race on your game!
Just for my clarification, are you experiencing this issue in Candy Crush Saga or Farm Heroes Saga?
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
This is happening a lot. Anyone else?
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porĆ©m o jogo fechou de forma repentina, ganhei um brinde por isso, porĆ©m perdi o Super Brigadeiro. Gostariaā¦
Man kann die Animation von der Pralinenschachtel nicht schlieĆen und muss immer das Spiel neu starten.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦