Anyone has problem with the weekly contest not counting the wins? (Edited: Reported to the Studio)!

PummyRaj · October 7

https://community.king.com/en/candy-crush-saga/discussion/comment/3169584#Comment_3169584

Thank you for replying back, Deb🤗

When I report the issue, our Community In-charge would like to know these specifications! Hence, can you check in the "App Store" and write the number of the version please?

PummyRaj · October 7

https://community.king.com/en/candy-crush-saga/discussion/comment/3169586#Comment_3169586

Thank you very much for replying back and providing the needed details, Val🤗

I am not sure if they need your ID number or not! Can you please check this link and provide your game ID number as well —> Find your Game ID Number

Val_Cook53 · October 7

Hi PummyRaj - I have found my ID !!!

7613527050

Many thanks - Val

PummyRaj · October 7

https://community.king.com/en/candy-crush-saga/discussion/comment/3169591#Comment_3169591

Thank you very much, Val🤗

I sent the complaint to the Community In-charge. I will get back to you tomorrow if they need any other details.

Please bear with us till then🙏

PummyRaj · October 7

https://community.king.com/en/candy-crush-saga/discussion/comment/3169473#Comment_3169473

Thank you for replying back, Mel @mel21🤗

After you posted your complaint, 3 more players posted about this issue! I wonder if there is a glitch popped up in the game!

Can you please provide these⬇️details, so that I can report to our Candy Community In-charge.

Device you are using;
Version you have right now;
Your game ID number

Thank you🍫🍫

mel21 · October 7

Hiya Playing on chrome book

User ID is 10502803092 Mel Davies Plying through facebook Where do I access the version I have I dont know

Thanks Mel

PummyRaj · October 7

https://community.king.com/en/candy-crush-saga/discussion/comment/3169605#Comment_3169605

Thanks, Mel😊

Are you playing on Facebook - Browser or the App version?

mel21 · October 7

I dont know on that sorry. I think through app not quite sure tho.

Fhanks Mel

PummyRaj · October 8

https://community.king.com/en/candy-crush-saga/discussion/comment/3169629#Comment_3169629

No worries, Mel🤗

Can you post a screenshot of your game map for me? I might be able to figure out with the help of screenshot😉

clgoody · October 8

I’m having the same issue, yesterday and today. I should have at least 20 wins but only shows 12. Just won 2 more levels but still shows 12. Annoying! Playing on my iPhone. Version 1.287.1.1

Anyone has problem with the weekly contest not counting the wins? (Edited: Reported to the Studio)!

Answers

Categories