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trouble with extra lives not reaching me
screamneagle
Posts: 7
Level 2
in Support
In candy crush saga I have not been able to get new lives for2 weeks. I have no timer appearing next to 20/20. It is suppose to be updated every midnight? Any help appreciated. Heather
1
Answers
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Hello @screamneagle🤗 A Warm Welcome to the King Community!
The timer appears only if you have collected all of those allowed 20 lives in a day and the number becomes 0/20!
If you do not have any lives to collect in your envelope and the number did not change, then the timer will not be activated!
But, for me to make sure, can you please post a screenshot of your Envelope - after you open it?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫1 -
If I have to access the lives from the 20 how do I do it.
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How do I get the 20/20 down to 0/20. This will then enable me to get extra lives.
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Hello dear @screamneagle🤗
20/20 becoming 0/20 has nothing to do with getting extra lives! That number 20/20 represents the lives we can collect/accept in a day - from the lives we have received from our friends.
It becomes 0/20 when you collect all 20 lives and that resets 20/20 when the clock turns 12:00 am local time!
Unfortunately, you did not save any lives that were received from your friends! Hence, there is nothing for you to "collect" in a day!
NOTE: When you receive lives from your friends, the number you see in the center (0/200) will change😉
Please make friends with as many players as you can and ask them for lives. Also, keep sending lives to the friends that request you.0
