W10 App - gap in completed levels

Cezdiamond · February 2019

Hello everyone,
If you are having this exact issue where some of the levels appear to have not been played, please can you all let me know your game ID?

Please see this thread here on how to find this :-)

Alan_Burton · February 2019

Hi -

I think you already have my King ID, but it's 1734951626

Might be useful to know:

(a) the version on MS Store that I'm using is 1.1440.3.0
(b) same problem/gap appears on a browser and also on Android phone using Play Sore App
(c) I'm now on 4430 (waiting for new levels) I have screen shot of this and also my boosters if necessary.

Cheers

Alan

Cezdiamond · February 2019

Alan_Burton said:

Hi -
I think you already have my King ID, but it's 1734951626

Might be useful to know:

(a) the version on MS Store that I'm using is 1.1440.3.0
(b) same problem/gap appears on a browser and also on Android phone using Play Sore App
(c) I'm now on 4430 (waiting for new levels) I have screen shot of this and also my boosters if necessary.

Cheers

Alan

Thanks so much, I have passed this on

Alan_Burton · February 2019

Cez - still no response, is it possible for you to chase this?

danielinnov8 · February 2019

Hi there everyone! Sorry to bother this thread,

but I am having a similar problem on a iphoneX.

Game id is: 1735217947

Please let me know if there is a solution. I've tried everything in this thread and more.

Thank you.

Alan_Burton · February 2019

Still not fixed for me. Glad (though sorry for you Daniel!!) that I'm not the only one with the problem. Hopefully we'll get a bit more focus now. . .

Cezdiamond · February 2019

Thanks everyone will follow this up

Cezdiamond · February 2019

Hi everyone- I have been given a suggestion by our game team, I will contact you privately to check your account

Sukanta_Biswas · February 2019

@Alan_Burton i can solve it..

Alan_Burton · February 2019

How? King are trying to eset my progress right now.

W10 App - gap in completed levels

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