Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I got a new chocolate box this weekend that advertises 40 gold bars but only gives 30. Unfortunately, this cannot be captured on a screenshot because the gold count is not visible at the moment the box gives a reward.
Other reports on the issue:
Can this get reported please? @PummyRaj @QueenB
I've passed on your feedback about the boxes and thanks for taking the time to report this 🤗
had enough of customer support they dont leaving game
Hello @espagnolita
The only thing I can suggest is to contact Player Support. Go into settings (the pink cogwheel) in your game and then press on the ? symbol. Then scroll through the options until you see 'contact us' at the bottom. Click on this and you can send an email to King player support. If you don't hear from them in three days, reply to the automated email and explain the problem again. Good luck!
houhouuuu
hello i never receive all the gold i won… can you help me please?
I just finished the Tuesday event which I had to get 1200 purple candies. I did and was told I received a reward of one Color Bomb and the one of the pink lollipops. I went to the event tab and pressed claim, but they never appeared in my boosters to be able to use them.
Thanks, @QueenB. I hope it gets resolved.
Thanks a lot @PummyRaj
Hello dear @MannyFae🤗 Good Morning!
Thank you for the heads-up! I too have noticed that in 2 complaints and did respond in some of the threads!
I will send this to QueenB 🙏
New here? Sign in or create an account to join the fun.
Hello, I just won a race. I had 55 gold bars. It should have went up to 95 gold bars but the extra 40 didn't register. How can that get fixed? Thank you.
Como receber anúncios nos meus jogos
Hi, I’m having an issue with the Episode Race. Every time I start a new race, it immediately shows that someone has already finished the race, which is impossible. It also seems to be the same players every time, and the same person wins instantly as soon as the race begins. I’ve played around ten rounds and the problem…
How to bring back my levels if fb isn't working
I play candy crush on facebook and on microsoft for PC. Facebook I am almost at level 3000. Microsoft will not for the life of me let me log in on the facebook button. It just stalls at a black screen and then says something about connection error. I have plenty of connection so that should not be the problem. Both of them…
Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
